Museum News

Statement on May Passes Release for the National Museum of African American History and Culture

February 1, 2017

The Smithsonian apologizes for the inconvenience to all those who tried to obtain free passes today for visits in May. A major east coast Internet provider began experiencing problems this morning, resulting in delays in processing passes to the National Museum of African American History and Culture. Despite slow Internet system response and time-outs, by 4 p.m. 114,000 of the 115,000 available passes had been distributed.

The museum appreciates the overwhelming public interest and support and remains committed to streamlining the distribution process. In addition to the passes distributed on February 1 for the month of May, same-day timed passes will be available online and in person by walking up to the museum for a visit in May.

Online Same-Day Timed Passes: Visitors can obtain passes on the day of their planned visit starting at 6:30 a.m. on the museum’s website.

Walk-Up Passes: A limited number of walk-up passes are available Monday – Friday. No walk-up passes will be available on weekends due to high visitation.

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About The Museum

The National Museum of African American History and Culture will be a place where all Americans can learn about the richness and diversity of the African American experience, what it means to their lives and how it helped us shape this nation. A place that transcends the boundaries of race and culture that divide us, and becomes a lens into a story that unites us all.