Top 10 Things To Know About Visiting the Museum

We have opened our doors to the public and we couldn’t be more excited to share with you all #APeoplesJourney! Before you pack your bags, grab your comfortable walking shoes, and make a trip to the National Mall to visit the museum, there are a few things you need to know to make your experience even more enjoyable.

  1. You must have a Timed Pass to enter the Museum. Entrance to the Museum begins on the Constitution Ave side of the building.
     
  2. Same-day, timed passes are available online only, beginning at 6:30 a.m. daily.  A limited number of walk-up passes are available at the Museum on weekdays, beginning at 1 p.m.
     
  3. Please do not arrive prior to the time on your pass, it will not speed up your entry. Only current-hour Timed Passes will be allowed to enter the queue.
     
  4. Wear comfortable shoes during your visit.
     
  5. Use public transportation instead of driving. Go to the WMATA.com to get the most up-to-date information about metro and buses. If you must drive, see parking options.
     
  6. Expect to pass through a security screening. Avoid bringing large bags to get through security screens faster. See our list of prohibited items.
     
  7. Be aware of counterfeit passes. Only passes obtained directly through the Museum's provider, Etix, will be honored. Timed Passes may only be used once.
     
  8. Wheelchairs are limited and distributed on a first come first served basis.  Please plan to bring your own if possible. The handicap accessible entrance to the Museum is located on the Constitution Ave side of the building.
     
  9. Download the NMAAHC Mobile app as a complement to your onsite Museum experience.
     
  10. We have keepsakes and gifts available at our Museum Shop and a variety of food choices at our Sweet Home Café. Expect long lines at both.