Group Visits

Below are step-by-step instructions for requesting a group pass for entry into the museum. Please read the following instructions carefully. 

To begin, enter the email address at which your group should be contacted, your group type, and range of the number of visitors in your group. Then select “Request Group Passes.” You must submit this information to continue onto the Etix website to obtain your group pass.  Once you are on the Etix website, please follow the below instructions. 

Groups of 166-220 persons should submit our large group visit request form. The museum cannot accommodate a group with more than 220 people.

Request Group Pass

1.    Select a date and time

  • Select the date, time, exact number of passes you need and “Register.”  
  • As a security measure, once you have selected your passes, you will have 10 minutes to complete your request before it times out. 

2.    Request your passes

  • Confirm that you have requested the correct number of passes.
  • Scroll to the bottom of the page and select “Continue.”

3.    Provide group information

  • Provide your group name, group type, full mailing address, contact name, email address, mobile number for the day of your visit, and the number of children and adults in your group.
  • Select “Submit,” and your order confirmation number will display. 

Once complete, check your email and prepare for your visit.

  • You will receive an email from our partner, Etix, confirming your visit date and time within 24 hours of submitting your request. The email’s subject line will read “Thank you for your purchase.”
  • You will not be able to view and print your group timed entry pass until 28 days before your visit. On that day, you will receive a follow-up email confirming that your group pass is available. You can click on the link in this email or in the original confirmation email to download, view, and print your group pass.  
  • If you do not receive a confirmation email within 24-hours of submitting your request, make sure to check your spam filter or junk mail folder.
  • Do not make any travel or hotel reservations until after you receive your confirmation email from Etix.   
  • If you experience technical issues when making your reservation, please contact the Etix Customer Support Center at 1-800-514-3849 . Etix Customer Support Center hours of operation are Monday – Saturday: 9 a.m. – 8 p.m. (EST) and Sunday 12 p.m. - 8 p.m. (EST).
  • If you have questions about the group visitation program, please email

Submit the following form to begin your group visit request

Include adult chaperones. We recommend at least 1 chaperone for every 10 children. If your group is larger than 165 people submit our large group visit request form.

* all fields are required