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As a public health precaution due to COVID-19, the National Museum of African American History and Culture will temporarily close to the public starting Monday, November 23. Therefore, timed-entry passes are not available during this time. We look forward to announcing the distribution of timed-entry passes once the museum reopens.

We are not announcing a reopening date at this time and will provide updates on our website and social media. We appreciate your understanding.

In the meantime, we invite you to explore our virtual exhibitions, online collections and digital resources.

If you have questions, please send an email to NMAAHCVisitorServices@si.edu. We look forward to greeting you once the museum reopens. Thank you for your patience.

During the initial reopening phase, the National Museum of African American History and Culture is closed on Mondays and Tuesday and open Wednesday through Sunday from 11 a.m. – 4 p.m., except Nov. 26, Dec. 24, Dec. 25, and Jan. 20, 2021. Admission is free. Timed-entry passes are required for all visitors, regardless of age. 

How do I reserve timed-entry passes?

  • A limited number of passes are available. 
  • Visitors can reserve passes up to 30 days in advance. 
  • Passes are released throughout each day beginning at 11:00 a.m. ET.  
  • Visitors can reserve up to  six passes maximum. 
  • Passes are no longer released three months in advance.
  • Passes may not be sold or transferred.

Additional Information

  • All visitors, regardless of age, must have a free, timed-entry pass to enter the Museum. 
  • Visitors can acquire timed-entry passes by reserving them online or by phone at 1-844-750-3012. 
  • For the safety of our visitors and staff, groups larger than six are strictly prohibited. 
  • All children (under the age of 18) must be accompanied by an adult chaperone. At least one adult chaperone is required to accompany up to five children. 
  • Visitors can choose to print timed-entry passes at home or show their timed-entry passes on their phone or other mobile device.
  • Printed and digital passes will be scanned at the entrances of the Museum on Madison Drive. 
  • Passes are valid only for the issued date and time and void if altered. 
  • If you cannot visit the Museum on your scheduled date, then you may cancel your passes or exchange them for a different date, subject to availability.
  • Please initiate your exchange or cancel request by submitting an Etix customer service request. Include your order number and requested dates and times if applicable.

Schedule Your Visit

If Sick, Stay Home  

We’re asking all visitors who are sick or feel unwell to please stay home. If you are at increased risk of severe illness, you may also want to consider staying home.  

Face Coverings

We’re requiring that visitors, ages six and older, wear face coverings at all times. Face coverings are also strongly recommended for visitors between the ages of two and six, per CDC guidelines. Face shields or any kind of face covering or mask with an exhalation valve are not permitted. Face coverings should be worn over the nose and mouth. Face coverings may be removed while drinking water. Please note that water fountains will not be available.

Social Distancing 

We’re implementing safe social distancing, including one-way paths and directional guidance. Please maintain a safe social distance of six feet or more between individuals or household groups of six or less at all times. There will be social-distancing signage and directions throughout our facilities.

Number of Visitors

We’re limiting the number of people in our Museum, galleries, restrooms, and elevators to allow for safe social distancing.   

Hand-sanitizing Stations

We’re providing hand-sanitizing stations for visitors throughout our facilities and conducting more frequent and enhanced cleaning. Please wash and sanitize your hands frequently during your visit and practice good hygiene.

Personal Belongings 

We’ve installed protective safety shields at bag-check screening stations and register. We encourage you to limit the number of personal belongings and bags you bring into our facilities as they will be subject to a thorough search. Limiting the items you bring will increase your speed through security checkpoints, helping us all maintain a safe social distance. Please note that we do not offer coat, bag, or locker storage at this time.
 

We’re evaluating our exhibits, interactives, and indoor spaces on a case-by-case basis. Some of these features may be closed or operate at limited capacity.

Entering & Exiting the Museum

  • Visitors will be able to redeem their pass up to 30 minutes before their scheduled entry time. Please do not arrive before the entry time on your pass.
  • Printed and digital passes will be scanned at the entrances of the Museum on Madison Drive.
  • Visitors with free, timed-entry passes will be able to enter the Museum until 3:00 p.m.
  • For everyone’s safety, all visitors are required to pass through screening at the entrance to the Museum. Please see a list of items not allowed in the Museum before planning your visit.
  • Limiting the items you bring will increase your speed through security checkpoints, helping us all maintain a safe social distance. Please note that we do not offer coat, bag, or locker storage at this time. 
  • Visitors are required to use the exit located on Constitution Avenue when leaving the Museum.

Dining & Shopping

The Museum Store is open, but the Sweet Home Café remains closed until further notice. Hand sanitizing stations are available for use upon entry and exit. 

Galleries & Interactives

  • Most seated theaters, including the Oprah Winfrey Theater and Corona Pavilion, remain closed to visitors.
  • Larger objects such as the segregated Southern Railway Car and Jones-Hall-Sims House remain closed to visitors.
  • Some exhibitions and interactives, including the Reflection Booths, Genealogy Database, Arc Interactive, São José Interactive, Green Book, Power of Place, Neighborhood Record Store, and In the Studio, remain closed to visitors.
  • Some galleries that remain open are designed with narrow entrances and pathways, as well as low ceiling heights, in order to create an intimate and close experience for visitors; the Museum requires visitors to follow one directional flow in these areas and posts signage accordingly for adequate social distancing.

Museum Maps 

Frequently Asked Questions

Review the Visit FAQs for more information about planning your visit and what to expect when you arrive at the Museum.

VISIT FAQS

Tours & Programs

All on-site public tours and programs are currently suspended. The Museum will continue to offer virtual programs and experiences. Please check our upcoming events for specific dates and details.

UPCOMING EVENTS

Download Our Mobile Apps

Download our mobile apps as a complement to your Museum visit and as a way to discover some of the many stories found in our collection.

DOWNLOAD MOBILE APPS